All Services


  • • Infrastructure Staffing

  • • Call Center Recruiting and Staffing

  • • Infrastructure Consulting Services

  • • Call Center Consulting Services








Technology is wonderful, but it still takes people to design, oversee, set up, run, and support its use. More and more companies are in need of people with specialized technical skills to get the job done. ICGroups Consulting & Staffing Solutions provides highly skilled technical professionals with the right skills so you can get on with business.

Whether you need additional support for a week or for a year, we understand you need more than someone who simply has the technical ability to get the job done. You expect someone you can count on to take your business as seriously as you do. We call our specialized consultants and contract employees technical professionals because it highlights their expertise.

Services Overview :


  • Infrastructure Staffing: Do you need on-demand access to the best available talent to help maintain or support your network or help desk? In today's world, when your IT infrastructure isn't working, neither is your business.
  • Call Center Recruiting and Staffing: The call center industry is plagued with one of the highest employee turnover rates, making call center staffing demands a challenge. Do you have the right people at the right time? Have you spent a lot of time and money searching for employees with the skills and personality to fit into your organization? What strategy do you have in place to handle your call center recruiting needs?
  • Infrastructure Consulting: We provide design, implementation and support services for all levels of networks. We can help manage network security, optimize reliability and performance, and help make your network better fit your business processes.


  • Call Center Consulting: We provide Call Center design, implementation and support. While no two clients are the same, our frameworks enable us to identify and analyze common issues, and give us a format to not only educate clients on key factors, but also accelerate projects. Whether it's for technical implementation, metrics strategy, vendor evaluation, call center roadmap, or one of our other many offerings, our frameworks help our clients effectively and efficiently achieve the desired project goals.